‘Pets Undercover’ Tonight 8pm ITV1

I guess before Tonight’s Pets Undercover show is aired I just wanted to make sure my points are clear on this one. As you know one of my passions is pets and the longevity of responsible pet-ownership in this country and beyond.

In this Tonight programme, I wanted to highlight two major points:

Firstly that there are some fantastic vets out there putting the pet first as well as delivering fantastic customer service and value for money; and it’s the minority of profit-driven unscrupulous vets who are giving the profession a bad name. Sadly this has already lead to a change in owner-attitude with less owners seeking medical help for their pets and a steep increase in pet-abandonment with rescue centres overflowing nationwide.

And secondly, people in general don’t care how much they pay for their beloved pet as long as it’s value for money and it’s for the best intentions. Exploitation of pet and owner with unnecessary procedures and unaccountable mark-ups on fees  will irreversibly damage this delicate pet-owner-vet bond and result in a hugely negative experience that the owner will never want to repeat.

To keep Britain responsibly owning pets well into the future, as vets we all have a duty, especially in these tough economic times, to make any interaction with our pet-related business positive and well-worth repeating for the animal’s sake/welfare. This pet-friendly attitude will guarantee owners continue to own pets and to seek help whenever it’s needed for a very long time to come.

jonnymonty1

(Above) Tonight presenter Jonathan Maitland, Monty the dog and I filming tonight’s show.

So if you know of a fantastic value for money pet-service that proudly puts ‘pet before profit’, then why not share it with others at www.ThePet.net

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133 replies

  1. Well done to Marc, fantastic job of awakening folks to the lottery of greedy vets in this country!

    No vet can say that was a biased program the good guys got mentioned whilst showing the bad – more than can be said for Pedigree dogs exposed and our show dogs!

    RCVS are an absolute joke its all about PR with those guys and as for young vets learning well, sorry when did they stop teaching you guys to look for the mundane more normal diagnosis – where did commonsense go in training? A vet charged £2k for ‘investigations’ heart scans, x-ray’s GA to drain a dogs lungs for LUNGWORM! Thankfully my puppy buyers went thru the courts not the RCVS, said vet treated for lungworms as part of the treatment just didn’t mention it to the owners whilst scaring them half to death and robbing them blind! A vet charging £500 for an overnight stay, 1 IV, 1 pain med and 1 wks antibiotic for a wasp sting, telling the owners a single swollen lymphnode was cancer and needed a biopsy for a 10 yr old dog, oh and we’ll remove 8 of his teeth whilst he’s under for an extra £400! I removed tartar from that dogs teeth mthly and they were very firm in his mouth totally unnecessary extractions.

    I could go on and on but hey as a pedigree show breeder with a farming background, 25 yrs in aviculture and herpitology what would be the point I know nothing along with a hell of a lot of other breeders!

    Again well done Marc about time.

  2. I am amazed you are all having a go at Marc-no I am worried I really thought all you good vets would come out and agree with him.Especially his comment’s the majority of vets practise excellent veterinary medicine -give good value-and do put the animal first.Non of you have quoted this!Nobody as quoted Direct Line Insurance As for re-instating the vet(after 14 months) who bandaged limbs so tight amputation was required What do you think of that? In 2003 the Competition Commission looked at vet fees I would suggest you read their report.

  3. I’ve have been vocal about marc’s program on this forum but I have to support him on the charging front. Try calling out a plumber at a moments notice during the night for £100. £57 for a rabbit anaesthetic subtract VAT and see whats left. John if you are upset by these charges you really really have no idea.
    OOh fees, a practice has to abide by EU working time directives so to cover OOh a practice often has to employ additional staff. Hence the ooh commitment can cost a practice £50000 pa. (£25-£30K additional vet +/- nurse and overheads etc) Unless the practice is seeing on average 1.4 clients between 10pm and 8am every night including christmas then £100 per visit does not cover those costs. SIMPLE

    I have lots of critisism about Marc but if this is what he charges then he is very reasonable.

  4. Well done Marc on exposing these so called vets. Its nice to see you have the animals welfare in mind.

  5. I have read a few of these comments.There are two or three things we can do when we need a vet. talk to other dog or cat owners and ask them what and who they recomend. If you have a vet that you don´t trust then choose another. There are a lot of hones and hardworking vets who are fair when it comes to prices for this or that treatment. Please remember that vets are human and yes mistakes are sometimes made.If one follows these steps I think it is safe to say that we want the very best for our fourlegged family members. Sometimes it is very costly indeed. Sometimes it is better to think about the costs before getting a fourlegged family member. There are options for those who are not well off. The Blue Cross and the RSPCA help people who don´t have a lot of money. Even in Denmark where people usually have money there are charities who will help. Yours sincerly Lisbeth Mønsted Larsen greyhound Action Denmark.P.s. None of us buys an armchair without having tried it out first.

  6. The general public have been talking about overcharging and some bad vets for years, it’s nothing new and the public are well aware of it, so Marc was speaking out for all of us. Anyone with pets soon finds out aout the massive bills we receive for our animals, hence more people taking out insurance policies. I have often wondered how they can justify the high cost of treatments and medicines. When my dog had a back problem I had to pay consultation costs of around £25 on all three visits when I should have been told on the first visit one that all she needed was rest! I know that now. It was inevitable that someone would speak out one day, it has been going on for years and it is time it stopped.

  7. a sensible comment at last Lisbeth

    pet owners. it is a vets responsibility to offer all treatments possible. it is your right to decline options just as it is others people’s right to accept them. some clients WANT to be offered blood tests for their lethargic pet as it sets their mind at ease and can diagnose illness early.

    if your vet is a good one they will offer you a number of options and explain the merits of each, giving an estimate for each. you are more than within your rights to ask for a second opinion. you can discuss whether each option is affordable and why it is necessary. if the vet cannot justify it then dont go for it!

    those who claim that fees are expensive you are not taking into account the overheads in running a business like a veterinary practice. if you do the figures you will realise that they are not raking it in in the majority of cases. internet companies can charge less as they bulk buy and have fewer staff to employ

    it does not help to become sidetracked by individual circumstances and cases or by one lady’s ranting about diets. there will undoubtedly be cases that are not handled well, differences in opinion and there will undoubtedly be bad vets. this does not mean all vets are bad.

    also i think you will find all vets watching the programme condemned the gentlemen exposed at the end and many, myself included regret his reinstatement. im sure this expose will mean his practice will receive a lot less business in the next few weeks.

    however the overall feeling of the programme was ALL vets are overcharging and eyeing up each animal they see as a profit, with a tiny disclaimer at the end after this “evidence” had been built up. as mentioned in a previous comment many vets are on a salary and it doesnt make a difference how much they make on each consultation. another comment was how the eyes of vets light up if an animal is insured. this may be because they can proceed with useful tests and work things up properly. when working to a budget with limited resources you are trying to solve a complicated puzzle with half the clues.

    unfortunately as veterinary medicine advances and more advanced techniques are available it WILL become more expensive to have the best treatment.

    if you have had a bad experience then vote with your feet and change vets, but beware a cheaper vets may have less resources and offer a lower standard of care.

    i would also point out we did not see the “mystery” consultations and therefore when the vet was taking a history we have no idea what false information they were given. they may have been given information leading them to believe treatment or further work up was necessary. for example this lady may have claimed the animal had been drinking more, not knowing this can be sign of serious illness.

    vets are necessary, the majority are trying really hard every day to give an excellent standard of care and making things affordable. please dont judge everyone by the few bad examples (or the lady ranting about pet food – this debate is about vets and finances – you are obscuring the debate with your one-woman-crusade)

  8. To the pedigree show breeder who says “what do i know- I only have 25 years breeding experience, farming background,etc etc”- the answer is- you don’t know THE FIRST THING about diagnosing complex medical conditions in dogs and cats! Why on earth would or should you? That’s why we go to veterinary school for five years- so that WE can be the ones to diagnosie and manage these conditions. This doesn’t mean we don’t discuss all options with you and explain the reasoning behind our treatment plan or diagnostic test. It doesn’t mean you can’t ask questions, and query what we are doing. And you ALWAYS have the option of getting a second opinon if you want one. But to try and make out that YOU somehow could manage these cases more effectively than these vets-is just embarassing. Even the terminology you use- which to a lay person may appear perfectly fine, stands out a mile to any vet, that you have very limited knowledge in this field! How many cardiorespiratory cases have you diagnosed and effectively managed in dogs, to be able to so blithely say that that vet’s investigations of heart scans, chest drainage etc- were inappropriate? Its very easy once a diagnosis has been made to think that certain steps on the way were unnecessary. What criteria are you using to assess whether a tooth needs extracting? Just how wobbly it is? I assure you NO vet is going to go to the trouble of extracting a healthy tooth from a dog (apart from being unethical, extracting teeth is no easy task!). And the problem is- if a client come into my consulting room and thinks “I don’t really believe this vet- I think they’re saying they’ll do these tests to get money out of me”- then what happens then? In a VERY VERY VERY small number of cases perhaps they’ll be right (I stress i have NEVER met one of these vets!)- but in the vast majority of cases-it just means that the animal involved doesn’t receive the appropriate care needed to treat his/her conditon- and suffers as a result. Sorry to all you people that think theres some big conspiracy theory going on- but just to be clear- VETS ARE TRYING TO HELP YOUR ANIMALS! Theres no other reason we do this job! (it certainly isn’t for the money). And to people who continue to perpetuate the myth that vets are doing unnecessary tests for money- ALL you are doing is increasing the distrust the general public have of vets-and in turn this makes the job of TREATING THE PET, the one thing we actually all agree on is the important thing- a frankly impossible task.

  9. Hi Everyone

    Hope you all vote for Donal. Perhaps we can persuade him to go undercover at the RCVS Conduct Department. Now that would be a programme worth watching. Please vote for him.

  10. I really hope you own your practice, as no one will ever employ you as a veterinary assistant. Maybe ITV pays really well. Misinformed, biased, back stabbing nonsense. You showed no balance, common sense or loyalty towards your profession, a profession which in general is hard working, conscientious and has the best interests of owners and pets in mind. I know I do, and money plays no part. None. Just made yourself look like a bit of an idiot mate.

  11. I have moved a fair few times and prices with vets do vary quite a lot I have loads of animals but will only go to a vet in an extreme emergency or for neutering or speying. I had a very bad experience with a vet some years back he was responsible for the death of one of my dogs and boy did I have a fight with the vet college in London when I reported him the lies he told were unbelievable but I did have back up from another vet. The vet in question left England soon after this and I believe he is now practicing in Australia poor Australia. Had he been a Dr he would have been struck off.

  12. A question

    Not sure if it’s ok to ask a question here, but here goes, yesterday I took my female rabbit to have her teeth filed we do this regular every five months.
    When I got her nearly four years ago she was already around two years old I didn’t realise at the time she had a problem with teeth but soon it became apparent, any how when she had her first dental, the vet at the time said that this will have to be done every five to six months under anaesthetic because the alignment of her teeth on one side were pretty bad….
    What I’m anxious about is that yesterday she took a very long time to recover after the anaesthetic, she was done around 11:45am and when I put her and her husbun to bed last night around 12:30 she was still not right although I had been keeping a check on her through out the day I put her out in the garden in the warren with her husbun at about 3:30pm as they really don’t like to be seperated for too long, the vet yesterday said when she done her teeth the time before she come out of the anaesthetic quicker and she did seem concerned that she was taking longer this time, have to say I was quite anxious also, the vet said that maybe she could come back sooner then the teeth could be rasped rather than the anaesthetic, either way the she is going to be stressed can any of you guys suggest what might be better as I understand it her teeth at the back on the bad side should be done under anaesthetic, just to give you her size and weight she weighs 6lb 6oz ish.
    Just to add… what I do when she comes home is get some Rabbit Excell I soak it mash it then add some critical care and gently syringe and see if she is ready for some food she seems quite happy for me to do this as I worry about her going into GI stasis …
    Any input would really be appreciated
    LB

  13. LB

    without seeing your rabbit, looking at xrays etc, its really really difficult to know whats going on, but it sounds as if your vet is keeping on top of the teeth problems well, and every 5-6 months apart is pretty good going for what sounds like a serious problem.

    So many reasons why her recovery may have been slower this time. She is 5-6 months older, she may have been a little undernourished or dehydrated on the day, or she may be developing other problems, for which you may want to discuss doing some blood tests etc.

    sorry i cant suggest anything specific, it would be worth taliing it all through in detail with your vet

  14. i thought the program was good as i i lost my westie 3 weeks ago because a vet had her sadated most of the day wfor a mouth infection said needed 2 teeth out then took 4 teeth out then cleaned and descaled teeth then cudnt reemember witch teeth she removed then5 hours later let me pick her up let holly run out to us holly then got little excited took a fit and died i am so angry 155 poundbill and a £450 pound dog she was my 50th birthday presant and i think they just did wat they want foe the money shud they not have treated the infection first i am hurt and very angry she was a verry intelegent and clever little dog and only 7 years old and fit i need answers i miss her every day . this program should make every one get a second opinion befor we put our pets in danger thank you e s colledge

  15. I did not see the program, but wanted to add my voice and experiences to this debate. My dog, a golden retriever, went swimming in a muddy river one day while on a walk. A few days later his ear became inflamed and his skin started to come up in a rash. My wife and I took him to the vet immediately, and, despite us explaining the circumstances, the vet decided that, because my dog had a history of skin conditions, these symptoms were caused by a food allergy. Assuming that the vet knew best, we started trying him out on different foods, but none made a difference. Several more visits to the vet followed, costing hundreds of pounds in consultation and medication charges. The last straw came when the vet prescribed steroids, and, immediately on taking them, my dog started weeing the entire contents of his bladder all over my living room. He would then go and drink his bowl dry and immediately wee it all out again. We looked up the steroid that the vet had prescribed on a veterinary website, only to find that it was a steroid that was normally given to senior dogs and was widely know to cause incontinence. Infuriated, I returned the pills to the vet and asked him why he would prescribe this drug. I was told that I could find anything on the internet if I looked hard enough and that what the website had said wasn’t true. I demanded a refund of the money I had been charged. I received a refund of approx £1.50, and was told that was all I was getting as they were “just cheap pills”. I immediately changed vet, and the new vet took a swab from my dog’s ear, sent it off to a lab, and, within short order, diagnosed an inner ear infection that was treated with a tailored ear spray. After months of suffering, my dog was cured within a week. The veterinary profession needs to take a long hard look at itself, because this sort of nonsense is simply not acceptable, to pets or their owners.

  16. Firstly, I would like to say that M Holmes, T Archbold and Carmen have between them said most of what I would like to say on the subject. I am deeply saddened that the general public believe such rubbish and are questioning the vets. To those people I ask, do you have any idea how difficult it is to train to become a vet, and the reality of what the job entails on a day to day basis. I would love you to shadow a vet, and see them on-call, doing night duty and see behind the scenes, and maybe after that you can justify a comment.

    I am a veterinary nurse with a degree in Animal Behaviour and currently studying for a Masters. Working in a veterinary practice is not an easy job. I work with a lovely vet and between us, we do the very best we can for the animal and the client. For all of those you don’t understand why vets and veterinary staff are so outraged by this programme, imagine putting your heart and soul into a job with years of training, long, hard working hours only to then have a programme like this aired and clients suggesting that the vet is ‘just out to gain money’. That’s what hurts. Please open your eyes and take on board what the vets on this discussion board are saying, they are telling the truth!!

    To Fiona MacMillan, you still haven’t stated what your background is. I’d also like you to fully name the dry food you have such a problem with. LB, I’d also be interested to know what your background is. Sorry to hear that your rabbit is having teeth problems. I have rabbits and it is even more nerve-wracking monitoring the anaesthetic for your own animals! Trust your vet. Do not trust Marc, who when presented with an anorexic rabbit, would not investigate further and try to treat. See comments from the Exotics Specialist posted on 17th March, which sums the dangers nicely.

    Marc Abraham, shame on you for getting mixed up with the television world. How did you expect them to edit it? It is the rest of us that have to pick up the pieces after your stint of self-promotion. How could you do this to your own profession?

    To the general public, please understand that this programme has not actually proved anything, and it is completely flawed. I’m sure I speak for everyone that works in practice when I say, we honestly do the best for you and your pet.

  17. The programme was fascinating but went no where near far enough it showed what many people have known for years, and the comments from the vets on this page have proven the findings beyond any doubt.
    If vets genuinely believed they worked for the animals they treat why do so many defend the so called few vets who obviously rip off customer surely they would all applaud Marc for exposing the “few” that give the profession a bad name but instead they defend vets ripping off customers who can probably ill afford the extortionate prices they charge.
    How many surgeries ask are you insured before your pet gets treated?
    Why do they need this information if the first priority is the welfare of the animal and according to the RCVS charter a vet has to treat a sick animal and worry about fees later but not one in my area will.
    I personally have only ever had one vet who I did not feel was out to extract as much of my cash as possible and it was a great loss to my local area when he retired, his surgery was taken over by a veterinary group and overnight fees quadrupled my old vet earned a very good living so what was the need to increase costs so severely without any improvements?
    No wonder CBI have rated veterinary surgeries as the most profitable and least likely to fail small business.

  18. Hi Hutch
    Thanks for your comments, I don’t think she is under nourished or dehydrated she has an area with her husbun 15ft x 20ft that is grassed they have dandelion leaves, growing basil, pieces of carrots they have the occasional walnut, rabbit excell, with lots of hay and oxbow a water bottle on the night pen and a big bowl of water in their love shack 4ft x 4ft….they also have access to the main garden when I shut the dogs away for obvious reasons …. she is a nice size rabbit she is much bigger than my three other rabbits…
    I did ring the vets and spoke to a receptionist/accounts who is always very helpful she said she would pass on the message and leave a note on Mabels file …

    Yes, I will definately speak about the blood tests, what tests should I be asking for?

    I honestly don’t think people realise how much care and attention rabbits really need I believe that rabbits should not be kept in hutches, However, if they have to be a massive one should be a priority..
    Thanks again…
    LB

  19. Marc,
    You’ve been in the world of television long enough to understand how views can be distorted with clever (or unfortunate) editing.

    Whoops……

  20. Hi LB

    please dont think that my suggestions of malnutrition or dehydration are a criticism of the way you keep your rabbits. As long as the amount of pelletted food is not excessive, its a great set up.
    However, rabbits with dental disease can select certain foods, or eat less generally, and may become malnourished in the midst of plenty. Likewise they can struggle to drink.

    As for the bloods, I would discuss this with your vet, but a general haematology and biochemistry profile may be a useful thing to do.

    I totally agree: rabbits need exercise, hay and/or grass, companionship etc.

  21. Carol,

    I don’t think any vet on here is defending any vet accused of ripping owners off. What we have all done, I think, is explain why this is not actually the case, and urged people to take signs of illness seriously, and take ill animals to the vet as early as possible.

    Asking how people intend to settle their bill is not an unreasonable request, and is something generally done by reception staff before you see the vet. This is a practical thing, rather than prioritising money over care. In an emergency, its obviously still important that vets give owners clear ideas as to costs (we would certainly be accused of bad practice otherwise), but I dont know any vet who would not put treatment above payment if presented with an urgent case

  22. Hi Hutch
    I didn’t think it was criticism at all, what I do as the grass grows more when the warmer weather comes…
    I decrease the pellets not that I give a great deal, so that there is very few, as you know grass growth almost comes to stand still in the winter months, I always worry about keeping their boilers stoked during the winter months … Yes I understand that rabbits do select feed, forgot to say I belong to a rabbit group on the net which is american and very informative, which reminds me that late last summer I discovered that buns can have rose petals, grapevine leaves oh and they just love lemon balm leaves but again they are only here in the summer/autumn months so looking forward to picking them this year…
    Ya got me thinking about this malnourishment thing though…although the water bowls are continuously filled (inside love shacks)I never actually see who is drinking from them, unless I see them drinking from the bottles on the night pens, have to say mine prefer bowls to the water bottles I can only hope that that they are all getting plenty of fluids
    Thanks again for your comments always willing to learn more to make life better for the bunnies…
    LB

  23. As vet who take my job extremely seriously I have been motivated to post such a long message as I am deeply concern about the level of mistrust that the public who have posted messages on this site have within the veterinary profession.
    Yes, good vets have nothing to fear from accusations of high pricing or greed made in the tonight programme. However, the programme while addressing many concerns the general public has not truly provided ITV viewers with a realistic idea of the profession.
    One post recommends the use of the internet to double check vets advice. Few vets see the general public as naive or stupid. However, the publishers of these sites are not required ethically or legally to have undergone any veterinary training and often be highly misleading. I have been distressed at the actions come clients have taken as a result of misdiagnosis based on very misleading websites. This doesn’t mean that if you are unhappy with your vets’ advice you should NEVER blindly accept it. No one reputable vet has any desire to defend those who undermine the trust the public puts into our profession .PLEASE PLEASE SEEK the advice or another or other fully qualified veterinary surgeons who have the skills and to benefit of a full clinical examination to diagnosis your pet. I sincerely believe that many of the cases where owners are not happy with the outcome or pricing of treatment it is neither due to veterinary incompetence or motivated by greed but due to a failure of communication by one or both parties. As a profession it is our responsibility and privilege to advise you of all the available treatment and diagnostic options that are truly appropriate for your animal. We should fully explain the reasons behind our recommendations and the potential risks/outcomes associated with them. If we fail to do this please, please ask for calcification. It is not in either parties’ interests for our clients to be unsure of why a procedure is deemed necessary. No decent vet will resent your questions and concerns or think you are stupid. I personally actively encourage this as a good working relationship between vets and clients is the best interests of your pets. If you are not satisfied request a second opinion.
    No case in veterinary medicine is black and white. There are always differences in opinions between vets of equal ability. Many of us will work together on complicated cases, not due to lack of ability but in order to determine the very best possible outcome for you and your pet. There are inevitably cases where treatment doesn’t go as planned. All animals are individuals and diseases do not always follow text book cases. Your vet should explain why this happened to you but is not always the result of incompetence. I personally have be devastated when cases I have put 100% effort, time, care into do not go as planned despite and offering competent and compassionate care. In regards to fees then medicines and overheads in practice are high and sadly we will always charge more than online pharmacies. It is the equivalent of a local shop competing with the buying power of major retailers. It is an unfortunate but necessary part of our job to charge for our services. Animals are often much loved pets but and we all understand that you want to provide the best treatment for them. Unfortunately as private business the veterinary profession is not able to subsidise the cost of treatment. The decision to have a pet should be made with this is mind. It is often a heart breaking part of our jobs not be able to perform some procedures where cost is an issue. No vets will however refuse treatment to minimise suffering of any animal.
    One of the greatest concern amongst clients in the need for prescription check/blood tests for repeat prescriptions of long term medication. These are not undertaken as a way of maximising fees. Under the laws which allow us as vets to prescribe medication we are REQUIRED LEGALLY to state the animal is under are care to investigate side effects of treatment. If we did not undertake these checks you pet could come to harm. If we didn’t complete this routine health checks and your pets did suffer as a result of prescriptions we prescribed then we would be negligent in providing and adequate standard of care. We do have to charge of the time this takes, but please do compare this to the time charged by other professions and trades. It is actually excellent value of money.
    Veterinary Medicine is a demanding, challenging profession which is rapidly updating and adapting to latest scientific developments. Vets in general practice are required to be the equivalent of human GPs, ancient and emergency service, dentists, radiologists, pathologists, surgeons, internal medics, neurologists, dermatologists, anaesthetists and advice of public health/hygiene for a variety of species. Our level and breadth of knowledge is far reaching. We have to provide this service to several clients on a daily basis. As a young vet I have to work a minimum of 11 hours a day, and not paid over time and rarely have a lunch break. I have frequent on call duties and have on occasions gone to work the following day with no sleep at all. I do this for £20,000 a year with debts of nearing £40,000 from university. Our profession often consumes our personal lives and is the profession suffers from high suicide and depression rates. Indeed it is impossible to go home and not think about our patients. Like the majority of vets I am in the profession to provide the best standards of animal care I can. Greed is not a factor in our work- where you have concerns please discuss them with us. I truly believe that the fair and honest communication between us and public will resolve much of the tension aired on this forum.

  24. Faye I agree with LB.Please understand the immense feelings of hurt, anger, fraustration and injustice felt by MANY who have gone through the complaints procedure with your regulatory body. Don’t blame ITV or Marc Abraham. Blame Belgravia House.If your regulatory body refuses to act when it should and repeatedly hides behind its “limited powers” and Defra and Government acknowledge the weaknesses and do nothing then who else can we turn to but the media. Incidently I was very dissapointed in the programme too. It did not go far enough.

  25. So Nicky T asks another contributor to this discussion:
    ” …like you to fully name the dry food you have such a problem with.” and “I’d also be interested to know what your background is.”

    Well, I don’t know what your background is, Sir, but one would have to be a doorknob if they were to debate the fact that a cat is a strict carnivore.

    Or perhaps you have some secret proof which cites otherwise? Do we need to re-write every encyclopedia ever written, with reference to the species?

    Will SOMEBODY please disclose why the profession is legally allowed to “prescribe” cheap-filler-grain-laden, over-processed junk cereal to an obligate carnivore?

    And people really wonder why trust is at issue here?

  26. Didnt see the prog but assume it was sensationalist and incompetent, like most TV. But I believe most of what is said here . I ll be blunt. To me, Vets are crooks if they work in company multi practise and not to be trusted in any way.

  27. Hi Marc – not sure how best to get in touch, but I saw you not long ago in Teddington and you cleaned my ginger cat’s ears out – Newman is my cat’s name. I recently adopted him from Battersea, so you were the first vet I had taken him to. The other week, he got a tummy bug and I went back to the vet’s. I just wondered if you can give me a guide as to what I should be paying for consultation’s at the vet’s in London as I think the vet’s consultation fees were high even before the diagnosis and treatment, but I just don’t know? I’ve tried googling it, but it hasn’t shed any clear light on it. I’m going to ring around a few vets tomorrow, but I do like the surgery as its near to where I live.

    Hope you’re well
    Julie

  28. ps – if you have any recommendations on the cat food you think is best I’d be even more grateful as Newman might have an allergy to Hill’s…? or am I being cheeky to ask your advice…?! sorry! 🙂

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